PRIVACY POLICY AND COOKIES
This Privacy and Cookie Policy (hereinafter: "Privacy Policy") contains information about the processing of your personal data and the use of cookies in connection with your use of the website operating at: https:https://syntei.com (hereinafter: "website").
- Information about the Personal Data Controller
The Personal Data Controller of is: Agnieszka Krężołek, conducting business activity under the name Agnieszka Krężołek Syntei Research & Consulting with its registered office in Warsaw at ul. Domaniewska 17/19 lok. 133, postal code 02-672, NIP (Tax Identification Number) 6631601775 and REGON (National Business Registry Number) 369782235, hereinafter referred to as the "Personal Data Administrator". The Administrator can be contacted at the following e-mail address: hello@syntei.com or by post at the above address.
- Purposes and grounds for data processing;
WEBSITE USER DATA
Purpose of processing | Personal | Legal basis |
To contact you and communicate with you regarding the matter you have described via email. | ·first name and surname, ·e-mail address, ·content of the message, · other necessary data related to the matter you are contacting us about. | Article 6(1)(f) of the GDPR - processing is necessary for the purposes of the legitimate interests pursued by the Personal Data Controller, which in this case is to respond to your message sent to us by e-mail and to communicate with you in connection with the message received.
Article 6(1)(b) of the GDPR - processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. |
Purpose of processing | Personal | Legal basis |
Performance of a contract to which the data subject is party or taking steps at the request of the data subject prior to entering into a contract. | ·irst name and surname, ·e-mail address, ·telephone number, ·address details, ·company details (name, tax identification number and other identifying details) – if applicable, ·other necessary data related to the contract. | Article 6(1)(b) of the GDPR - processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. |
Purpose of processing | Personal data | Legal basis |
Fulfilment of obligations under tax law. | ·first name and surname, ·e-mail address, ·telephone number, ·address details, ·company details (name, tax identification number and other identifying details) – if applicable, ·bank account number, ·data contained in the invoice, ·other necessary data related to the contract. | Article 6(1)(c) of the GDPR - processing is a legal obligation incumbent on the Controller. |
Purpose of processing | Personal data | Legal |
Use of cookies - other than essential cookies. | ·Information collected via cookies from website users. | Article 6(1)(a) of the GDPR - personal data is processed on the basis of consent (a request for consent to the use of cookies appears when you first visit the website). |
Purpose of processing | Personal | Legal basis |
Archiving and evidence purposes. | ·first name and surname, ·e-mail address, ·message content, ·other necessary data in the matter in which you are contacting us, ·address details, ·company details (name, tax identification number and other identifying details) – if applicable, ·other necessary data concerning the contract, ·bank account number, ·data contained in the invoice, ·other necessary data. | Article 6(1)(f) of the GDPR - processing is necessary for the purposes of the legitimate interests pursued by the Personal Data Controller, which in this case is to secure information that may be used to demonstrate facts of legal significance.
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Purpose of processing | Personal | Legal |
Establishing, pursuing or defending against claims. | ·first name and surname, ·e-mail address, ·content of the message, ·other necessary data related to the matter you are contacting us about, ·address details, ·company details (name, tax identification number and other identifying details) – if applicable, ·other necessary data concerning the contract, ·bank account number, ·data contained in the invoice, ·other necessary data. | Article 6(1)(f) of the GDPR - processing is necessary for the purposes of the legitimate interests pursued by the Personal Data Controller, which in this case is the protection of the Controller's financial interests.
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Purpose of processing | Personal | Legal basis |
Compliance with obligations under the GDPR. | ·first name and surname, ·e-mail address, ·message content, ·other necessary data related to the matter you are contacting us about, ·address details, ·company details (name, tax identification number and other identifying details) – if applicable, ·other necessary data. | Article 6(1)(c) of the GDPR - processing is a legal obligation incumbent on
on the Controller;
Article 6(1)(f) of the GDPR - processing is necessary
for the purposes of the legitimate interests pursued by the Personal Data Controller, which in this case is, for example, keeping registers and records, as well as having information about persons who have exercised their rights under the GDPR.
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- Obligation to provide us with your personal data
You are not required to provide us with your personal data. Providing personal data is voluntary and depends on your decision. However, providing certain personal data is necessary to meet your expectations, e.g. to contact the Personal Data Controller or to conclude or perform a contract with the Personal Data Controller. Please note that if you contact us for any reason, it may be necessary to provide your data, e.g. to answer your question. You are required to provide us with your data if it is processed by the Personal Data Controller in order to fulfil obligations under tax law and the GDPR.
- Data profiling and automated decision-making
Please be advised that your data will not be used by us for automated decision-making, including profiling.
- Recipients of personal data
Like most businesses, we use the help of other entities in our operations, which often involves the transfer of personal data. Therefore, if necessary, we may transfer your data to external service providers.
The external service providers involved in the processing of your personal data are:
- Hosting companies that store data on a server,
- Entities providing technical services, if technical work is covered by areas where personal data is located,
- Entities involved in legal services who are bound by professional secrecy and obtain access to personal data as a result of the need to seek legal assistance,
- Other subcontractors who will have access to the data if necessary.
In addition, it may happen that, for example, on the basis of a relevant provision of law or a decision of a competent authority, we will also have to transfer your personal data to other entities, whether public or private. For our part, we ensure that we analyse each request for access to personal data very carefully and thoroughly so that we do not inadvertently disclose information to an unauthorised person.
- Transfer of data to third countries
We would like to inform you that your personal data will not be transferred outside the European Economic Area.
- Personal data retention period
Please note that in accordance with applicable law, we do not process your personal data "indefinitely", but only for the time necessary to achieve the specified purpose. After this period, your personal data will be irretrievably deleted or destroyed.
The processing periods are described below:
- Contacting you regarding a matter you have described via email – data related to correspondence will be processed for the duration of the correspondence between us,
- Conclusion and performance of the contract – data related to the conclusion and performance of the contract will be processed for the duration of the contract, including until the expiry of claims arising from the contract,
- Fulfilment of obligations under tax law – data related to the necessity for the Personal Data Controller to fulfil its tax obligations will be stored for the period specified by law, i.e. 5 years from the end of the tax year in which the tax obligation became due,
- Use of cookies (other than essential cookies) – data related to cookies will be processed until consent is withdrawn or the purpose of processing is achieved,
- Archival and evidentiary purposes – data related to archival and evidentiary purposes will be processed until you effectively object or the purposes of processing are achieved,
- Establishing, pursuing and defending claims – data related to claims will be processed until the claims expire, whereby the limitation period for claims may vary in light of applicable law;
- Fulfilment of obligations under the GDPR – data related to personal data protection will be processed until it is no longer useful, until you effectively object or until the expiry of the limitation period of our liability as the Personal Data Controller .
- Rights in relation to the processing of your personal data
Please be advised that under the GDPR, you have the right to:
- access to your personal data;
- rectification of personal data;
- deletion of personal data;
- restriction of processing of personal data;
- object to the processing of personal data;
- transfer of personal data;
- lodging a complaint with a supervisory authority (if you believe that we are processing your data unlawfully, you may lodge a complaint with the President of the Personal Data Protection Office or another competent supervisory authority).
As a Personal Data Controller, we respect your rights under data protection regulations and strive to facilitate their exercise to the greatest extent possible. Please note that the above rights are not absolute, and therefore in certain situations we may lawfully refuse to comply with them. However, if we refuse to comply with a request, it will only be after careful consideration and only if the refusal is necessary.
- Cookies
The Personal Data Controller, like other entities, uses so-called cookies on its website, i.e. short text files stored on the computer, phone, tablet or other device of the website user. They can be read by our system as well as by systems belonging to other entities whose services we use.
We use cookies on the basis of your consent, except when cookies are necessary for the proper functioning of the website and when they operate on the basis of the legitimate interest of the Personal Data Controller.
Cookies that are not necessary for the proper functioning of the website remain blocked until you consent to the use of cookies. During your first visit to the website, we display a message asking for your consent, along with the option to manage cookies, i.e. to decide which cookies you agree to and which you want to block.
Cookies perform many functions on a website, most of which are useful, which we will try to describe below:
- necessary (basic) cookies – the use of such cookies is necessary for the proper functioning of the website; we may place these cookies without your consent,
- statistics – cookies are used to analyse how users use the website (how many people open the website, how long they stay on it, which content is most interesting, etc.). This allows us to continuously improve the website and adapt its operation to user preferences. In order to track activity and create statistics, we use Google tools such as Google Analytics.
Your web browser allows cookies on your device by default, so we ask for your consent to use cookies on your first visit. However, if you do not wish to use cookies when browsing the website, you can change the settings in your web browser — completely block the automatic handling of cookies or request notification each time a cookie is placed on your device. You can change your settings at any time.
You can manage cookie settings in your web browser. You can block all or selected cookies. You can also block cookies from specific websites. You can also delete previously saved cookies and other website and plugin data at any time.
We give you the option to modify cookies from our website via the "Cookies" tab.
Web browsers also offer the option of using incognito mode. You can use this if you do not want information about the websites you visit and the files you download to be stored in your browsing and download history. Cookies created in incognito mode are deleted when all windows in this mode are closed. Please be aware that disabling or restricting cookies may prevent you from using some of the features available on our website and cause difficulties in using the website, as well as many other websites that use cookies.
- Policy updates
We may modify this Privacy Policy, in particular due to technological changes and changes in applicable law. You will be notified of any changes to this Privacy Policy in a manner appropriate to the manner in which your data is processed. This Privacy Policy is effective from 12.09.2025 2025.